Terms & Conditions
These general Terms and Conditions apply to you as a consumer when you purchase products from TricoMax Inc. at our website tricomax.com. By purchasing a product at tricomax.com, you confirm that you accept these Terms and Conditions.
When placing an order on the website, a purchase agreement is entered into between you and Tricomax Inc when we have confirmed your order in writing, and you have received our order confirmation. We suggest that you to save this order confirmation for reference in case you have questions about your purchase.
You must be at least 18 years old to purchase products at tricomax.com.
You may contact us using this address or e-mail.
Mission Viejo, CA 92692, USA
If we change our address, e-mail address or telephone number, the updated contact information will be published on our website, tricomax.com.
Prices & payment
Prices for our products are shown at our website, tricomax.com. We reserve the right to make price adjustments. Price changes will be published on our website.
*All prices are in $ (US dollars).
If a product is listed at an incorrect price due to a typographical, technical error, or any other reason, we reserve the right to cancel any order placed for such product.
We currently accept Visa, MasterCard and Paypal. When paying by card you will be asked to provide your card number, expiration date and CVC code. For your security, all payment information is encrypted.
Shipping & delivery
Products purchased at tricomax.com are sent to you on regular days, Monday-Friday excluding public holidays. Orders are delivered by UPS. The listing or description of a product at tricomax.com does not always guarantee that the product is currently available.
Term and right of withdrawal
These Terms and Conditions are valid for each purchase.
- You have the right to cancel your purchase within a period of 7 days from the day of delivery of the product by contacting us know within 7 days from the day of delivery by sending a message to us that you wish to cancel the purchase and return the product. The message should include your name, address, and contact information. You may send the message to us by e-mail: info@ tricomax.com or by post: TricoMax Inc., 27481 Monforte, Mission Viejo, CA 92692. You will then have 14 days to return the product to us.
- Provided that the product is sealed, unused and returned to us intact and in its original packaging, we will refund the cost of the product less the shipping expense.
- After you place your order, we will send you a confirmation email (the “Order Confirmation”). We reserve the right, at our sole discretion, to not process any orders placed for a Product whose price was incorrectly posted on the Site because of an error.
- Note that occasionally a Product may be in stock when you place the order, but sold out by the time we process the order. Should this happen, we will notify you by email and cancel the item from your order. We also may offer some Products for sale before they arrive at our warehouse. When you preorder these Products, we will ship them out as soon as they become available.
If you have received a damaged or defect product, please lodge your complaint to us by e-mail: firstname.lastname@example.org or post: TricoMax Inc., 27481 Monforte, Mission Viejo, CA 92692 immediately. If we receive this notification within two weeks from you discovering the defect, the complaint will be considered as having been lodged in due time. Please note that you are not entitled to compensation if the only reason for your complaint is that you are displeased with the product.
TricoMax Inc is not liable for defects or delays caused by circumstances beyond our reasonable control, such as labor disputes, political intervention, war, fire, any form of communication loss, or delays in deliveries by sub-contractors.
Changes and additions
Tricomax Inc reserves the right to change and make additions to these Terms and Conditions at any time. You are bound by the Terms and Conditions in force at the time for your purchase. Changes and additions of these Terms and Conditions are valid for all purchases made after publication at tricomax.com. For this purpose, please consult tricomax.com on a regular basis.
We may sometimes request your permission to share comments or images from social media on our website or publications. If you grant our request, you agree to the following: You are granting Tricomax Inc a non-exclusive, royalty-free worldwide license to use any of these pictures (hereinafter referred to as ”picture") in our marketing, website, newsletters, catalogs, e-mail and other customer communications. You also certify that (i) you own the rights to these pictures, (ii) you have been granted permission from all persons appearing in your pictures to transfer the rights herein, and (iii) the use of your pictures by Tricomax Inc will not violate any law or third party's rights.
This License Agreement releases Tricomax Inc from all obligations to pay you for the use of your pictures and for the intellectual property rights of those associated with the above-described uses, thereby freeing and agreeing to keep Tricomax Inc and all persons acting for Tricomax Inc Claim damages for all claims, claims and liabilities, irrespective of nature, in connection with the use of the pictures as described above.
Protection of Privacy
Governing law and disputes
These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of California, USA.